Contact Us. 

Email:

practicemanager@elstree.co.nz

Telephone:

09 528 3323

(We will endeavour to reply to phone messages and emails within 24-48 hours. On occasions this may take a little longer)

Hours:

Monday | 8am to 5pm

Tuesday | 8 to 5pm

Wednesday | 8am to 5pm

Thursday | 8 to 5pm

Friday | 8 to 5pm

After Hours Care:

White Cross Lunn Ave Urgent Care Clinic | (09) 570 8899

Ascot Accident and Medical Clinic | (09) 520 9555

Eastcare Accident and Medical Clinic | (09) 277 1516

Healthline | 0800 611 116

 
 

Feedback & Complaints

Feedback is crucial at Elstree Ave Family Doctors for improving and enhancing care quality. It helps us refine services and meet patient needs.

By listening, we make informed changes, creating a more efficient, patient-centred practice.

  1. Feedbacks may be communicated to any team member either verbally or by completing form below.

  2. When form is being submitted, our complaints officer will reach out within 3 working days. Should investigations be necessary, they will follow-up within 10 to 20 days.

    Your privacy is important to us and will be maintained at all times.

Please kindly note, this form is NOT for appointments or medical advice. Please phone reception or nurse (09 528 3323).